Miguel Samson

IT Desktop support Specialist

Tecnologia / Internet

Luanda, Luanda Province

Serviços oferecidos

With over 15 years of hands-on experience in Information Technology, I bring a solid track record of excellence in systems administration, user support, and digital infrastructure management. My career spans high-impact roles in global organizations including World Vision International, International SOS, and Chevron, where I’ve led teams, driven digital transformation, and ensured reliable IT operations at every level.

It support specialist

Systems administrator

User support

It manager

It administrator

Taxa aproximada: 30 Kz por hora

Experiência

🛢️ Chevron — Level 1 & 2 IT Support Specialist 2022–2025

Provided high-level technical support and troubleshooting for corporate users.

Maintained software updates, system upgrades, and hardware installation.

Ensured IT compliance and performance across operations.

🌐 International SOS — IT Administrator 2017–2022

Managed corporate IT systems, network configurations, and software deployments.

Delivered end-user support and system maintenance across multiple departments.

Collaborated with international teams to streamline IT protocols and efficiency.

🌍 World Vision International — IT Manager, Angola 2008–2017

Spearheaded IT strategies and operations across country programs, enhancing system reliability and user productivity.

Led a team responsible for infrastructure development, systems security, and project implementation.

Served as a key liaison between global IT units and local offices.

Educação

2018 – 2020 | GRADUATION
IT & Telecommunications / Cinfotec – Luanda, Angola
2005 – 2008 | DIPLOMA
Business Information Systems / Oval International Computer Education College - Johannesburg, South Africa
2005 – 2005 | GRADUATION
Accounting / Teccom Training College - Johannesburg, South Africa
2003 | HIGH SCHOOL
Accounting Certificate / United Church School - Johannesburg, South Africa